Phone on the GetYourGuide app

Honest GetYourGuide Review | Is GetYourGuide Legit?

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In this GetYourGuide Review we will solve your burning question: Is GetYourGuide Legit?

If you love getting a deeper understanding and knowledge of places while you travel and are always searching for the best tours then you’ve probably heard of GetYourGuide. But when you’re putting a valuable travel experience, in a platform’s hand you know nothing about it can be scary!

This is why we’ll explore what is GetYourGuide, how to use the platform, its pros and cons, and all the other information you need to make informed decisions about booking tours and activities through GetYourGuide. Use my honest GetYourGuide review to make an informed decision for your next tour experience!

(Disclaimer: Some links in this post may be affiliate links, meaning if you click on the link and make a purchase, I receive a small commission. This is at no extra cost; you may even receive a small discount. See disclosure for more information.)

Is GetYourGuide Legit? GetYourGuide Review

Yes, GetYourGuide is legit! It is one of the most reputable platforms for booking tours, activities, and experiences while traveling. It is widely recognized in the travel industry and has a strong reputation for providing amazing travel experiences.

It works with verified local tour operators and offers user reviews and ratings to ensure quality and safety. Travelers can explore a wide range of activities in various destinations, make secure payments, and access customer support.

💡 QUICK PERSONAL GETYOURGUIDE REVIEW: I have been using GetYourGuide to book my tours and experiences for YEARS and I LOVE IT. Some of my favorite travel experiences have been from GetYourGuide Tours, my favorite was the 2 day tour I took in Jordan’s Amman: Petra, Wadi Rum, and Dead Sea 2-Day Tour” which blew me away. The reviews are always very true to the experience, and the cancelation is AMAZING for changing plans.

GetYourGuide website on a laptop screen

What is GetYourGuide?

GetYourGuide is an online platform that facilitates the booking of tours, activities, and experiences for travelers worldwide. It serves as a marketplace connecting travelers with local tour operators and providers in various destinations. Travelers can use GetYourGuide to discover and book a wide range of activities, including guided tours, sightseeing excursions, cultural experiences, adventure activities, and more.

What is included in GetYourGuide?

🌿 Diverse Selection: GetYourGuide offers a wide range of activities and experiences in cities and destinations around the world. You will find tours and experiences for touring historical landmarks, enjoying culinary tours, embarking on outdoor adventures, and more!

📝 User Reviews and Ratings: GetYourGuide tours all come with REAL, HUMAN-WRITTEN ratings for each activity, allowing you to make informed decisions based on the experiences of others.

🌟 Convenience: Booking through GetYourGuide offers the convenience of buying tickets in advance so you can plan ahead and know your reservation is secured.

📱 Mobile App: GetYourGuide’s app enables you to access and manage their bookings while on the go.

💻 Customer Support: The platform typically provides customer support to assist travelers with inquiries, changes, or issues related to their bookings.

How Does GetYourGuide Work?

GetYourGuide is an online platform that simplifies the process of booking tours, activities, and experiences while traveling. Here’s how GetYourGuide typically works:

👉🏻 Browsing and Searching: You visit the GetYourGuide website or mobile app and enter your destination or browse categories to explore a wide range of activities and tours available in that location. You can then filter your search based on preferences, such as date, duration, price range, and activity type.

👉🏻 Activity Selection: After finding an activity or tour that interests you, click on it to view detailed information, including descriptions, photos, reviews, and pricing.

👉🏻 Booking: Select the date and time for your chosen activity, specify the number of participants, and proceed to book. At this stage, you may be required to provide payment information to secure the reservation.

👉🏻 Payment: Payment for the activity is typically processed securely through GetYourGuide’s platform. Accepted payment methods vary but may include credit/debit cards and other online payment options.

👉🏻 Confirmation: Once the booking is complete and payment is processed, you will receive a confirmation email or voucher with all the details of your reservation, including the meeting point and any other relevant information.

👉🏻 Participation: On the scheduled day and time, you will present your booking confirmation (usually a mobile voucher or printed ticket) to the tour operator or activity provider at the designated meeting point. Some activities may offer skip-the-line access or special privileges for GetYourGuide customers.

👉🏻 Enjoying the Experience: Now you can enjoy your activity or tour, guided by local experts or tour operators. This could involve sightseeing, guided tours, outdoor adventures, cultural experiences, and more.

👉🏻 Feedback and Reviews: After the activity, you have the opportunity to leave feedback and reviews on the GetYourGuide platform, sharing your experiences and insights with other users. *HIGHLY RECOMMEND REVIEWING ALL EXPERIENCES*

GetYourGuide experience in Switzereland
GetYourGuide experience

What Destinations Can You Find on GetYourGuide?

GetYourGuide offers a wide range of activities and experiences in destinations around the world. Some of the popular and diverse destinations you can find on GetYourGuide include:

🗽 Major Cities: GetYourGuide covers major cities globally, including New York City, Paris, Rome, Tokyo, and London, offering a variety of tours, attractions, and experiences in each location.

🏰 European Destinations: You’ll find an extensive selection of activities in European destinations such as Barcelona, Amsterdam, Prague, and Athens, covering historical sites, cultural experiences, and more.

🏝️ Tropical Destinations: Explore activities in tropical destinations like Bali, the Maldives, Hawaii, and the Caribbean, which often include water sports, island hopping, and beachside adventures.

🚁 Adventure Hotspots: If you’re seeking adventure, you can book experiences in destinations like New Zealand, Costa Rica, and Patagonia for activities like zip-lining, hiking, and wildlife encounters.

⛩️ Historical and Cultural Centers: Discover cultural richness in destinations like Istanbul, Cairo, Jordan, Kyoto, and Mexico City, with guided tours of historical sites, museums, and local traditions.

🌋 Natural Wonders: Activities in destinations like Iceland, Canada, and the Galápagos Islands offer opportunities to explore natural wonders, including geysers, national parks, and wildlife excursions.

🛥️ Cruise Ports: GetYourGuide often provides shore excursions and day trips from cruise ports worldwide, allowing cruise passengers to make the most of their stops.

🦒 Safari and Wildlife: Explore African safaris in Kenya, Tanzania, and South Africa, where you can go on game drives and witness stunning wildlife.

🏔️ Scenic Tours: Enjoy scenic tours in destinations like the Swiss Alps, the Amalfi Coast, and Santorini, offering breathtaking landscapes and photo opportunities.

🍇 Culinary Experiences: Discover culinary delights through food tours and cooking classes in cities like Bangkok, Istanbul, and Lyon.

🍷 Wine Regions: Explore wine regions and vineyard tours in destinations like Napa Valley, Bordeaux, and Tuscany.

🗼 Bucket List Adventures: GetYourGuide also offers activities for bucket-list experiences like hot air ballooning in Cappadocia, diving in the Great Barrier Reef, and the Northern Lights in Lapland.

GetYourGuide in Lapland

Who runs the tours on GetYourGuide?

The tours and activities available on GetYourGuide are typically run by local tour operators, guides, and providers who are experts in their respective destinations. GetYourGuide acts as an online marketplace that connects travelers with these local operators and facilitates the booking process. Here’s how it works:

Local Tour Operators: GetYourGuide partners with a network of local tour operators and providers in various destinations around the world. These operators are often well-established and experienced in offering tours and activities in their respective regions.

Expert Guides: Many of the tours on GetYourGuide are led by knowledgeable and experienced local guides who are passionate about sharing their insights and expertise with travelers. These guides often provide valuable information about the history, culture, and attractions of the destination.

Specialized Providers: GetYourGuide also works with specialized providers for specific activities. For example, adventure activities like scuba diving, hot air ballooning, or wildlife safaris may involve partnerships with specialized adventure companies.

Quality Control: GetYourGuide typically maintains quality control measures by vetting and selecting reputable tour operators and providers to ensure that travelers have safe and enjoyable experiences.

User Reviews: Travelers who book activities through GetYourGuide have the opportunity to leave reviews and ratings based on their experiences. These reviews help other travelers make informed decisions and provide feedback to the operators.

How to Book a Tour with GetYourGuide?

Booking a tour with GetYourGuide is a straightforward process, and you can do it online through their website or mobile app. Here are the steps to book a tour with GetYourGuide:

  1. Visit the GetYourGuide Website or Mobile App
  2. Search for Your Destination and Activity:
    • Use the search bar on the website or app to enter your destination, city, or the specific activity you’re interested in. You can also browse through the available categories and curated collections.
  3. Browse and Select an Activity:
    • Browse the list of activities and tours that match your search criteria. Click on an activity to view more details, including the description, photos, reviews, and pricing.
  4. Select Date and Options:
    • Choose the date and time for your desired activity, as well as any relevant options such as the number of participants or ticket types (e.g., adult, child, senior). Some activities may offer multiple options, so make your selections accordingly.
  5. Click “Book Now”:
    • Once you’ve made your selections, click the “Book Now” button or a similar option, depending on the platform you’re using.
  6. Provide Traveler Information:
    • You’ll be prompted to provide traveler information, including the names of participants and any other required details. Ensure that the information is accurate as it may be used for ticketing purposes.
  7. Review and Confirm:
    • Review your booking details, including the activity, date, time, and total price. If everything is correct, proceed to confirm your booking.
  8. Payment:
    • Provide payment information to complete your booking. GetYourGuide typically accepts major credit and debit cards, as well as other online payment methods.
  9. Receive Booking Confirmation:
    • After successful payment, you’ll receive a booking confirmation email or voucher. This document will contain all the essential details, including meeting points, instructions, and contact information for the tour operator.
  10. Enjoy Your Tour:
    • On the day of the tour, present your booking confirmation (usually a mobile voucher or printed ticket) to the tour operator at the designated meeting point. Enjoy your chosen activity or tour as arranged.
  11. Leave a Review:
    • After the tour, you may have the option to leave a review and rating on the GetYourGuide platform to share your experience with other travelers.
GetYourGuide website on a laptop
GetYourGuide website on a laptop

Which is better Viator or Get Your Guide?

Both Viator and GetYourGuide are reputable online platforms for booking tours, activities, and experiences while traveling. Choosing between them often comes down to personal preferences and specific factors related to your travel plans. Here are some considerations to help you decide which one might be better for you:

1. Destination Coverage: Viator has a slightly broader global presence and may offer a more extensive range of activities in some destinations. If you’re traveling to a less-touristy location, you might find more options on Viator.

2. Tour Options: Both platforms offer a wide variety of tours and activities, but the specific tours available can vary. It’s worth comparing the options for your desired destination and activity to see which platform offers the experiences you’re looking for.

3. Pricing and Discounts: Compare prices and discounts on both platforms. Sometimes, you may find different prices for the same activity. Additionally, both platforms may offer promotions and deals, so check for any ongoing discounts.

4. User Reviews: Read user reviews and ratings on both Viator and GetYourGuide to get a sense of the quality and customer satisfaction for specific tours and activities. Reviews can provide valuable insights into the experiences of other travelers.

6. Cancellation Policies: Review the cancellation policies of both platforms. Ensure they align with your flexibility and travel plans, especially in case you need to make changes or cancellations.

7. Customer Support: Check the availability and responsiveness of customer support for each platform. This can be crucial if you encounter issues or have questions about your bookings.

Is Get Your Guide Safe?

GetYourGuide is generally considered a safe and reputable platform for booking tours, activities, and experiences while traveling. Here are some factors that contribute to its safety:

⭐️ Verified Partners: GetYourGuide works with a network of local tour operators and providers who are vetted for their reliability and quality of service. This helps ensure that the experiences offered meet certain standards.

⭐️ User Reviews: GetYourGuide allows travelers to leave reviews and ratings based on their experiences. These reviews can help you make informed decisions and provide feedback to other users.

⭐️ Secure Payment: The platform typically processes payments securely, protecting your financial information.

⭐️ Customer Support: GetYourGuide typically provides customer support to assist travelers with inquiries, changes, or issues related to their bookings.

⭐️ Cancellation Policies: The platform often offers clear cancellation policies that outline the terms and conditions for canceling or modifying bookings, providing transparency for travelers.

While GetYourGuide is generally safe, it’s essential to exercise caution and conduct your own research when booking activities. Here are some additional safety tips:

  • Read Reviews: Take the time to read user reviews and ratings for specific tours and activities to get a sense of the quality and customer satisfaction.
  • Research Tour Operators: If you have any doubts about a particular tour or operator, you can research them independently to ensure they have a good reputation.
  • Double-Check Details: Before booking, double-check all the details of the activity, including meeting points, inclusions, exclusions, and any additional costs.
  • Contact Customer Support: If you have questions or concerns, don’t hesitate to reach out to GetYourGuide’s customer support for clarification.
  • Follow Safety Guidelines: During the activity, follow safety guidelines provided by the tour operator or guide to ensure your well-being.

GetYourGuide website on an app

Is GetYourGuide free?

GetYourGuide is a free platform to use for browsing and searching for tours, activities, and experiences. You can visit the GetYourGuide website or download the mobile app without any cost and search for a wide range of activities in various destinations around the world. You can also read reviews and view detailed information about available tours and attractions for free.

However, keep in mind that while using the platform is free, booking tours and activities come with associated costs. When you choose to book a specific tour or experience through GetYourGuide, you’ll be required to pay the advertised price for that activity.

Are Guided Tours Worth it?

Whether guided tours are worth it depends on your individual preferences, travel style, and the specific destination or activity you’re considering.

Pros of Guided Tours:

  1. Expert Knowledge: Guides often have in-depth knowledge about the history, culture, and significance of the places you visit. They can provide valuable insights and context that enhance your understanding and appreciation.
  2. Convenience: Guided tours can be convenient as they typically handle logistics like transportation, entrance fees, and reservations. This can save you time and effort in planning and navigating.
  3. Access: Some tours offer exclusive access to attractions, skip-the-line privileges, or special experiences that are not available to independent travelers.
  4. Safety: In some destinations, having a knowledgeable guide can enhance your safety, particularly in remote or unfamiliar areas.
  5. Group Experience: Tours can be a great way to meet fellow travelers and share experiences with like-minded individuals.

Cons of Guided Tours:

  1. Cost: Guided tours often come with a cost, which can be higher than exploring independently.
  2. Fixed Itinerary: Tours have a set itinerary, which may not allow for as much flexibility to explore at your own pace.
  3. Limited Independence: Guided tours can be more structured, limiting your freedom to explore on your own or make spontaneous decisions.
  4. Group Dynamics: The tour experience can be influenced by the group you’re with, and if you have different preferences or interests, it might affect your enjoyment.

When Guided Tours Are Worth It:

  • Complex Destinations: In destinations with complex histories or languages you don’t speak, a guide can be incredibly valuable.
  • Limited Time: If you have limited time in a destination and want to see as much as possible efficiently, a guided tour can be a good choice.
  • Specialized Interests: For specialized activities like wildlife safaris, scuba diving, or cultural experiences, guided tours often provide access and expertise that’s hard to replicate independently.
  • Safety Concerns: In some regions with safety concerns or challenging terrain, traveling with a guide can provide added security.

When Independent Travel Is Worth It:

  • Budget Travel: If you’re on a tight budget, independent travel can be more cost-effective, as you have control over expenses.
  • Flexible Itinerary: If you prefer a flexible itinerary and enjoy exploring at your own pace, independent travel may be better suited to your style.
  • Solo Travel: Independent travel is often preferred by solo travelers who want the freedom to make their own choices.
GetYourGuide experience in Jordan
GetYourGuide experience in Venice

GetYourGuide Review: Honest Experience

My honest GetYourGuide review is that I love the platform. I have booked various tours and experiences and they have all been great. Of course, I read the reviews before booking to ensure other people enjoyed the experience as this is important to me.

I love to travel independently but in some places, a local guide is needed to truly understand the history/information and be guided safely through the experience.

I recently asked a hotel in Gili Air to arrange a snorkeling activity for me and it was NOT good at all. In that moment I realized how much I value reading reviews on experiences so I can make an informed decision based on guides, what is included, etc.

Pros of Get Your Guide

👍🏻 Wide Range of Activities: GetYourGuide provides access to a vast selection of tours and activities in destinations worldwide. Travelers can find options for sightseeing, cultural experiences, adventure activities, culinary tours, and more.

👍🏻 Verified Partners: The platform works with trusted and verified local tour operators and providers, ensuring that the activities meet certain quality and safety standards.

👍🏻 User Reviews and Ratings: GetYourGuide allows travelers to read reviews and ratings from other users who have participated in the activities. This helps travelers make informed decisions based on the experiences of others.

👍🏻 Convenience: Booking through GetYourGuide offers the convenience of securing tickets and reservations in advance. Many activities also include skip-the-line access to popular attractions.

👍🏻 Customer Support: The platform typically provides customer support to assist travelers with inquiries, changes, or issues related to their bookings.

👍🏻 Transparent Pricing: GetYourGuide offers transparent pricing, allowing travelers to see the total cost of an activity upfront, including any additional fees or taxes.

👍🏻 Cancellation Policies: GetYourGuide often offers clear cancellation policies, outlining the terms and conditions for canceling or modifying bookings, providing flexibility and transparency for travelers.

👍🏻 Exclusive Experiences: Some activities on GetYourGuide offer exclusive experiences, such as early access to attractions or private tours with local experts.

👍🏻 Special Deals and Promotions: Travelers can take advantage of special deals and promotions offered on the platform, which can provide cost savings on activities.

👍🏻 Local Insights: Many tours are led by knowledgeable local guides who can provide insights into the culture, history, and hidden gems of the destination.

GetYourGuide App

Cons of Get Your Guide

👎🏻 Booking Fees: GetYourGuide may charge booking fees or service fees on top of the activity prices. These fees can vary depending on the activity and destination, potentially adding to the overall cost of your booking.

👎🏻 Limited Flexibility: Some travelers may find that guided tours booked through GetYourGuide have a fixed itinerary and limited flexibility. If you prefer to explore at your own pace or make spontaneous decisions, this may be a drawback.

👎🏻 Group Size: The size of tour groups can vary, and some activities may have larger groups. Travelers who prefer more intimate or personalized experiences may find larger groups less appealing.

👎🏻 Cancellation Policies: While GetYourGuide offers cancellation policies, they can vary from one activity to another. It’s essential to review the specific cancellation terms for each booking, as some activities may have strict or non-refundable policies.

👎🏻 Pricing Variability: The prices of activities on GetYourGuide can vary depending on factors like the season, availability, and demand. This means that the same activity may have different prices at different times, potentially affecting your budget.

👎🏻 Hidden Costs: While GetYourGuide aims for transparent pricing, some activities may have additional costs or optional extras that are not clearly stated upfront. Travelers should read the activity descriptions carefully to understand what is included.

👎🏻 Language Barriers: While many tours are offered in multiple languages, travelers who don’t speak the primary language of the destination may encounter language barriers during tours.

👎🏻 Availability: While GetYourGuide offers a wide range of activities, not all activities are available in every destination. Availability can vary based on the location and the time of year.

👎🏻 Quality Variability: While GetYourGuide works with verified partners, the quality of the tours and experiences can vary. Reading user reviews and ratings is essential to ensure you choose high-quality activities.

👎🏻 Hidden Gems: Some unique or off-the-beaten-path experiences may not be available on GetYourGuide, as the platform tends to focus on popular tourist destinations and activities.

GetYourGuide Review: Summary

In summary, GetYourGuide is a good company and a great option for finding unique tours and experiences while traveling. It is best to read the reviews before booking any tours to ensure other travelers have good experiences. I trust GetYourGuide and think its an amazing place to learn more and delve deeper into a culture.

All my most trusted travel resources in one place

These are the exact tools I use to book my travels every day. They are all tried and trusted by me and I would not be able to book so many amazing trips without all of them.